Frequently Asked Questions (FAQ)

• To begin, you can use our Online Free Estimate and get a basic idea of what your move might cost.
• If you’re interested in scheduling an in-home estimate, fill out our online In-Home Estimate form and an agent will contact you to schedule a visit.
• You can also reach our customer care center directly by calling 877-759-2002 to speak with one of our representatives. A local agent will then follow up with you to schedule your in-home estimate.

If you decide to move with Sky Moving and Storage, a moving coordinator will be assigned to you. This person will help you select moving services (if needed) and answer any questions you may have throughout the entire process.

What is involved with an in-home estimate?

During an in-home estimate, a salesperson will visit your home and estimate the weight and size of all of your belongings that you will be moving. They’ll also discuss move details such as dates, packing services, etc., and address any questions you may have. At the end of the visit, your salesperson will draft a customized written estimate for your review.

When should I contact my move coordinator?

You may contact your move coordinator at any time throughout your move process. Your move coordinator can assist with delivery dates, additional moving services (packing, unpacking, etc.) and any questions you may have about the process. If you ever need to add or subtract items from your move or change your move date, your move coordinator can assist with updates. Keep his/her phone number handy throughout the entire move process.

I need to add and/or remove items from my move plan. What should I do now?

Contact your move coordinator if you need to add or subtract any items from your move plan. He/she can assist you with any changes or updates. Keep in mind your cost estimate may change.

My move date changed. What should I do?

Contact your move coordinator as soon as you can if your move dates have changed. He/she can process any changes to your plan and discuss updates. Keep in mind that your estimate may change depending on the dates you selected.

What packing options do you offer?

You can pack yourself, we can pack some of your belongings or we can pack everything. Sky Moving and Storage is here to personalize your move process and make this transition easier.

If you’re interested in our packing services, you can discuss options with your salesperson during your in-home estimate. Your move coordinator can also review these services. Sky Moving and Storage offers different packing services to fit all types of moves and budgets.

Who should I inform that I am moving?

Notify family, friends and any professional organizations you are affiliated with on a regular basis. It’s also important to inform your family doctor, attorney, accountant, and school teachers/administrators (if applicable).

How do I change my address?

The post office is a good place to start. An online Change of Address form is available on the United States Postal Service website. It’s also important to change your address with your banks, credit card companies, insurance providers and magazine subscriptions.

What am I not allowed to bring with me on my move?

Some items can’t come with you on your move, such as fireworks, flammables, cleaning fluids, matches, etc.